The workplace is evolving rapidly, driven by the widespread adoption of hybrid working models and the growing urgency of sustainability initiatives. Recognizing these shifts, the British Council for Offices (BCO) has released the third edition of its Guide to Fit-Out, offering updated best practices to design office interiors that align with today’s work dynamics and environmental responsibilities.
Key Takeaways from the BCO Guide to Fit-Out
The updated guide introduces several crucial recommendations for office design, including:
- Flexible Spaces for Hybrid Work – Offices should be adaptable, offering employees a mix of collaborative areas, quiet zones, and spaces optimized for remote work coordination.
- Human-Centric Design – Workspaces should prioritize employee well-being and comfort, recognizing the role of the physical environment in productivity and engagement.
- AI and Smart Technology Integration – Intelligent building systems should enhance usability and efficiency, supporting dynamic workplace needs.
- Carbon Reduction Strategies – A circular economy approach should be embraced to reduce waste, encourage material reuse, and minimize carbon footprints.
- Amenities for Well-Being – Offices should feature design elements that enhance employee health, such as biophilic design, ergonomic furniture, and acoustical comfort solutions.

The Overlooked Element: Acoustic Comfort and Sound Masking
One crucial yet often underestimated aspect of modern office design is acoustical comfort. In hybrid work environments, where employees frequently shift between collaborative discussions and focused tasks, managing office noise levels becomes essential. The Guide to Fit-Out highlights the importance of creating spaces that enhance productivity and well-being, and sound masking plays a vital role in achieving this balance.
How Sound Masking Aligns with the BCO Guide’s Principles
-
Supporting Hybrid Work: Hybrid work models introduce varied noise levels, from virtual meetings to in-person collaboration. Sound masking helps maintain speech privacy in open-plan offices and reduces distractions in hot-desking environments, allowing employees to focus regardless of where they sit.
-
Enhancing Well-Being and Productivity: Poor office acoustics lead to increased stress, reduced concentration, and lower job satisfaction. By introducing a consistent background sound, sound masking minimizes disruptive noise, fostering a more comfortable and efficient workplace.
-
Contributing to Net-Zero Goals: Sustainable office design isn’t just about material choices—it also involves energy-efficient solutions. Modern sound masking systems, like those offered by Soft dB, optimize acoustic comfort without excessive reliance on energy-consuming materials, such as extra partitions or heavy insulation. By integrating into existing infrastructure, these systems provide a sustainable and cost-effective way to enhance workplace acoustics.
-
Designing for Future-Proof Workspaces: As offices continue to evolve, organizations must adopt scalable and adaptable solutions. Unlike fixed architectural modifications, sound masking systems can be adjusted in real time, ensuring that workplaces remain flexible and optimized for changing needs.

The BCO’s latest Guide to Fit-Out provides a roadmap for creating future-proof, sustainable, and hybrid-friendly workplaces. While much focus is placed on space utilization and energy efficiency, acoustic comfort must not be overlooked. Sound masking is a key element in achieving workplace wellness, productivity, and sustainability—ensuring that modern office environments support employees in the best possible way.
As businesses redesign their spaces for the future, integrating sound masking into office fit-outs will be essential in delivering smarter, more comfortable, and more sustainable workplaces.